Summer 2023 Exam Certificates, Results and Appeals

Results will be sent to your college email account on the morning of results day. Please allow time for them to get through. If you have not received them by 10am please call the exams office.

When you have received your exam results and you are considering use of the post results service please check the grade boundaries first. They will be on the exam board website, links are below:

AQA

Pearson

WJEC

OCR

All certificates are now available. Please e-mail exams@henleycol.ac.uk to request the certificates with at least 72 hours notice.

If you choose to go the postal route, there is a £5.00 charge which is payable by calling Deanfield reception on 01491 579988.

If you are collecting you must have photo ID with you and come to Deanfield reception between 10am and 3pm.

Once students have received their examination results for the academic year, there may be some students that are not happy with the grade that they have received and they may wish to appeal the result that has been awarded.  This year, the process by which students can appeal their grades is different to previous years, given the amendments to the calculation of final outcomes for students, this year.  The Joint Council for Qualifications (JCQ) have issued guidance for the process by which students can appeal examination grades for the academic year 2022-23. 

Post-Results-Service_June23_FINAL.pdf (jcq.org.uk)

Before students submit a review of marking (ROM) request to the College;(via The College); it is important to note that:

• Access to scripts has been done, form can be found and downloaded above: APPENDIX B ACCESS TO SCRIPTS
• Any further post-result requests have to be completed on the form below. 
• Payment for post-result request excluding access to scripts (which are free) payment must be made via ParentPay before we process the request
• We must have at least 24 hours notice before the deadline so we can process it in time 
• We will not accept emails as requests, it has to be on the forms.

Once a finding has been made you cannot withdraw your request. If your grade has been lowered you will not be able to revert back to the original grade you received on results day.”

Students will only be able to make an post-result by doing the following:

1: Applications for post-result need to be made by the deadline dates given. See below

2: Applications can only be made using the JCQ form, which can be found and downloaded above: APPENDIX A.

3: Post-result must be emailed to nagr@henleycol.ac.uk or chmo@henleycol.ac.uk 24 hours before the deadline dates given.

4: Students must email their application from their College email account.  This will act as evidence of the student identity.  If you do not use your College email account, this may delay your post-result request.

Appeals_Booklet_2023_FINAL.pdf (jcq.org.uk)

Stage 1 – Centre Review

Students can request a review to The College, specifying whether they believe:

1: An administrative error has been made by the centre (for example; the wrong grade /mark was recorded against an item of evidence), or

2: A procedural error has been made by the centre (for example; a reasonable adjustment/access arrangement was not provided for an eligible student)

Students will then be required to provide a short explanation of what they believe went wrong and how this may have impacted the grade.

Students will be notified of the outcome of the appeal, with information of what was considered by the College and the rationale for the outcome of the review.

Stage 2 – appeal to an awarding organization

An awarding organization appeal must be submitted to The College, and we will then submit it to the awarding organization.

Students will be required to state the grounds for appeal;

1:Administrative error by the awarding organization

2:Procedural issue at The College

3:Unreasonable exercise of academic judgment

Students will then need to provide an explanation of what they believe went wrong and how they think it impacted their grades.

Students must email the Application of Appeal form which can be found and downloaded above from their college account. This will act as proof of identity. The form also contains the following acknowledgment on the part of the student:

“I confirm that I am requesting an appeal for the qualification named above and that I have read and understood the information provided in the ‘Important information for students’ section above."

I am aware that:

• The outcome of the appeal may result in my grade remaining the same, being lowered or raised
• I understand that there is no further opportunity to appeal to the awarding organisation and that the next stage would be to contact the regulator. The awarding organisation will include the next appropriate steps, where applicable, in their appeal outcome letter which you will receive from your school/college.”

Key dates and deadlines for the appeals process:

Priority appeals: dates and deadlines (students will need to give their UCAS personal ID to qualify for a priority appeal – you must include this for a priority appeal).  Priority appeals that do not meet these deadlines may lead to appeals not being completed in time for students applying to higher education who did not attain their firm choice.

Awarding organizations will not accept appeals directly from students or parents.

Appeals cannot be made to an awarding organization until the centre review has been completed.

The college will confirm to the student that it has submitted the examination appeal

All other appeals: dates and deadlines

• Deadline for Preliminary appeals is 30 calendar days from ROM outcome
• Deadline for Appeal Hearing is 14 calendar days from preliminary appeal.