Business Administration

Current Apprenticeship Vacancies for Business Administration, Marketing, Sales, Team Leading, Management and Customer Service are listed below.

For further information please contact hct@henleycol.ac.uk

VOLVO : Business Administration- Maidenhead

MEDLOCK ELECTRICAL: Business Administration - Henley on Thames

SECURICARE: Business administration- High Wycombe

ARRAY DISPLAY: Business Administration- Caversham

THE BRIDGE CLINIC: Receptionist - Maidenhead

POSITION: BUSINESS ADMINISTRATION APPRENTICE AT VOLVO UK HEADQUARTERS

LOCATION: MAIDENHEAD

Brief overview of the role: A fantastic Business apprenticeship opportunity within the prestigious Volvo UK headquarters where you can learn and develop your skills in an exciting and challenging role - best of all you'll earn while you learn! All training is carried out in a state of the art office environment. You will be supported by a highly skilled Mentor who will provide you with all the necessary knowledge, expertise and experience you need to succeed

Desired Skills

• Excellent communication & listening skills.
• The ability to engage with customers and build rapport
• Be well organised and able to process detailed information
• Comfortable with the use of information technology
• The ability to work as part of a team supporting a number of colleagues

Personal Qualities

• Motivated to offer excellent customer service
• Desire to work in a results-focussed environment
• Take responsibility to keep your product knowledge up to date and relevant
• Flexibility to work within Retailer opening hours including weekends

Qualifications Required

You will need 3 GCSEs or equivalent at A-C especially Maths English ICT or equivalent.

Vacancy description

Duties to include:

• day­­­­­-to-day administration duties and assistant to operations director
• answering phone calls, e-mails, and dealing with inquiries
• photocopying
• dealing with incoming and outgoing post
• filing
• operating office equipment
• dealing with enquiries
• supporting meetings
• manage databases

Training to be provided

• Level 2 in Business and Administration
• Level 2 Functional Skills
• Employee Rights and Responsibilities (ERR)
• Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

APPLY HERE

Position: Business Administration Apprentice at Medlock Electrical

Location: Henley on Thames

Brief overview of the role: This role is suited to someone looking to gain good general business experience and offers the opportunity to specialise in one particular area over the longer term. Key responsibility for responding to all customer and dealer inquiries, efficiently and professionally, resolving all inquiries swiftly to the satisfaction of the customer

Vacancy description

Duties to include:

• Trade Counter sales- Customer Service

  • Here you will learn in-depth product knowledge and deal with our day to day customers.
  • Office- Business administration
  • Purchasing and administration
  • Telephone sales and quotations
  • Working on the computer
  • Making and receiving telephone calls
  • Filing
  • Corresponding with customers and suppliers
  • General office duties
  • Customer order and dispatch
  • Goods in and Stock control team

Desired skills

• An enthusiastic and flexible approach to work within a team environment
• A willingness to learn and take on new challenges
• Good communication and interpersonal skills are also essential
• Previous business administrative experience an advantage

Personal qualities

• Good communication skills
• Previous experience in a Business Environment is an advantage but not essential

Desired qualifications

• Good standard of GCSE, or equivalent, including maths and English (Grade A to C)
• Accuracy and attention to detail critical
• IT literate

Apply Here

Position: Patient Services Apprentice (Business Administration) at SecuriCare Medical

Location: High Wycombe

Brief overview of the role: As an apprentice you will work within each of the four teams in the patient services department and throughout the course of the business administration apprenticeship you will gain extensive knowledge of the business and develop excellent administration, customer service and sales skills.

Vacancy description

During the course of the apprenticeship, you will rotate around all four teams within the patient services department. You will report to the various team leaders and work to targets set by them whilst in their area of the business. Throughout the training programme you will have the support from a buddy and a mentor.

Key responsibilities of the role include:

• Processing daily prescription orders
• Making phone calls and emailing customers, GP surgeries and nurses
• Responding to answer phone messages
• Setting up new patients on the system
• Promoting products and services to customers in order to grow the business
• Identify business opportunities and convert these into sales or pass to the relevant teams
• Resolving customer complaints or queries with tracking of deliveries
• Take part in departmental meetings
• Required minimum qualifications:
• English - Grade C (or the equivalent)
• Maths - Grade C (or the equivalent)
• ICT - Grade C (or the equivalent)

Training provider

Training to be provided

• Business Administration Intermediate apprenticeship
• Functional Skills (If required)
• ERR Employment Rights and Responsibilities
• PLTS – Personal Learning and Thinking Skills

Apprenticeship framework

Business and Administration

Apply Here

POSITION: BUSINESS ADMINISTRATION APPRENTICE AT ARRAY DISPLAY

LOCATION: CAVERSHAM

Brief Overview: This role offers the opportunity to specialise in Customer service and gain experience of administration in an office environment, enabling the development of skills by undertaking an intermediate apprenticeship in business administration.

Vacancy description

Duties to include:

• day­­­­­-to-day administration duties and assistant to operations director
• answering phone calls, e-mails, and dealing with inquiries
• photocopying
• dealing with incoming and outgoing post
• filing
• operating office equipment
• dealing with visitors
• supporting meetings
• They build exhibition stands for Clients throughout Europe, Asia and America.

• The individual will be required to work on their own initiative to identify suppliers, negotiate price and level of service for the components for an event.
• This may include various tasks from the hiring of furniture, AV, venue services and personnel, to booking hotels and flights for crew, and organising transport.
• It will also be necessary to liaise with the venue / event organiser to order and confirm provision of services supplied locally: electrics, WiFi, hostesses and catering.
• Submit stand plans, risk assessments & method statements to show organisers.
• Need to be able to respond positively to specific client requirements.
• For example supplying branded chocolate bars to be served with coffee or arranging the hire of an Ice Cream machine as a promotional Give-away
• There will be occasions when the individual would be required to attend the exhibition, which might necessitate travel by air or rail and include overnight stays.
• Tasks undertaken at these times will be dictated to by client requirements during the event and the needs of the build crew before / during the event start.

Training to be provided

• Business Administration Intermediate apprenticeship
• Functional Skills (If required)
• ERR Employment Rights and Responsibilities
• PLTS – Personal Learning and Thinking Skills

APPLY HERE

POSITION: BUSINESS ADMINISTRATION APPRENTICE AT THE BRIDGE CLINIC

LOCATION: MAIDENHEAD

Brief overview of the role

As receptionist in this outpatient medical facility, you will be responsible for delivering an exceptional customer experience, treating all patients with warmth, compassion and professionalism whilst ensuring that all appointments are managed efficiently.

Vacancy description

This is a fantastic opportunity to join a progressive and forward thinking medical provider based in their stunning facility in Maidenhead.

We are looking for a confident communicator with emotional maturity to welcome all visitors, patients and consultants at reception of this well regarded medical facility.  You will be responsible for delivering the highest level of customer service, putting customers at ease and ensuring that all enquiries are handled with complete confidentiality in a respectful, professional and friendly manner. 

Key responsibilities of the role:

- Meeting and greeting patients, consultants and visitors

- Answering the telephone and resolving all queries in a timely manner

- Preparing clinic lists and registration forms

-Maintaining the client database

- Collecting and processing payments using the electronic billing system

- Collating paperwork, maintain filing system and ensure all records are up to date

- Managing the daily appointment diaries

-Maintaining patient confidentiality

If you are highly motivated with a proactive and organised approach and would like to successfully complete your Business Administration apprenticeship in a really supportive environment then please apply now! 

 Desired skills

- Confident communication skills

- Developed interpersonal skills

- Good IT skills; experience of using Microsoft Office

Personal qualities

- Excellent communication skills

- An organised approach to tasks

- An aptitude for prioritising a busy workload and ability to multi task

- High levels of drive and personal motivation

Desired qualifications

- Maths and English GCSE or equivalent at level C or above